Ryan Hardee DV4-1220US System Reflow Repair on CND9042Z86

James Howell
DoubleClickItToFixIt.com
7472 Nashville Street
Ringgold, GA 30736
706-307-9689

http://www.doubleclickittofixit.com

Ryan,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

HP DV4-1220US with the serialization of CND9042Z86

As agreed your system is billed at $125.00 per system.

Now, with the HP DV4-1220US with the serialization of CND9042Z86 has been reflowed. The system board was labeled HP SPS 511858-001. The system reflowed on both the AMD Radeon IGP 0840 chipset.

After the reflow of the chipset, we noticed your system was not working correctly. We ran our diagnostics software on the system and found it came back with the following error. Your processor was found to be failed and damaged. The processor was exchanged, and found the new processor caused the system to display a repaired system.

Please keep in mind you need to reapply thermal compound such as Artic Silver 5. You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://www.doubleclickittofixit.com/tips.html

Pictures of the repair can be viewed at http://www.doubleclickittofixit.com/img

The system repair can be found here along with the explanation of how we repair systems in our shop and what we do to process the repair. The HP DV4-1220US video displays our system, repair processes, and what settings we use with our IR system to reflow your system.

Zoheb Gilani of PCEMT247.com HP System Repairs on Multiple Systems

James Howell
DoubleClickItToFixIt.com
7472 Nashville Street
Ringgold, GA 30736
706-307-9689

http://www.doubleclickittofixit.com

Zoheb of PCEMT247.com,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

HP G60-445DX with the serialization of 2CE9243DCL
HP DV6449US with the serialization of CNF7253KG1
HP DV9500 with the serialization of CNF72969K4
HP DV9035NR with the serialization of CNF6453QDW
HP DV6000 with the serialization of CNF6412ZYN
HP DV4-1225DX with the serialization of CND90310JY

Now, with the HP G60-445DX with the serialization of 2CE9243DCL has been repaired and is ready for return. The system is labeled HP Spare 498460-001. The system required a reflow on the Nvidia GeForce MCP77MV-A2 chipset.

No power adapter was found within the box with this system.

Now, with the HP DV6449US with the serialization of CNF7253KG1 has been repaired and is ready for return. The system is labeled HP Spare 443775-001. The system required a reflow on the Nvidia GeForce GO6150 (NF-G6150-N-A2) and Nvidia NF-430-N-A3 chipsets. The DVD-RAM drive and memory also tested damaged. These damaged parts kept the system from booting post reflow rework properly and will need to be removed, replaced, or exchanged to achieve a properly booting system.

No power adapter was found within the box with this system.

Now, with the HP DV9500 with the serialization of CNF72969K4 has been repaired and is ready for return. The system is labeled HP Spare 447983-001. The system required a reflow on the Nvidia GeForce G86-730-A2, Intel SL8YB, and Intel SL8Z4 chipsets. The LCD, hinge, and bezel also appeared and tested damaged. These damaged parts kept the system from booting post reflow rework properly and will need to be removed, replaced, or exchanged to achieve a properly booting system.

No power adapter was found within the box with this system.

Now, with the HP DV9035NR with the serialization of CNF6453QDW has been repaired and is ready for return. The system is labeled HP Spare 434659-001. The system required a reflow on Nvidia GeForce G86-730-A2, Intel SL8YB, and Intel SL8Z4 chipsets. The processor, RAM sticks, and power button ribbon also appeared and tested damaged. These damaged parts kept the system from booting post reflow rework properly and will need to be removed, replaced, or exchanged to achieve a properly booting system.

No power adapter was found within the box with this system.

Now, with the HP DV6000 with the serialization of CNF6412ZYN has been repaired and is ready for return. The system is labeled HP Spare 436449-001. The system required a reflow on the Nvidia GeForce GO6150 (NF-G6150-N-A2) and Nvidia NF-430-N-A3 chipsets. The media button bar and ribbon, keyboard, operating system, and CPU fan also appeared and tested damaged. These damaged parts kept the system from booting post reflow rework properly and will need to be removed, replaced, or exchanged to achieve a properly booting system.

No power adapter was found within the box with this system.

Now, with the HP DV4-1225DX with the serialization of CND90310JY has been repaired and is ready for return. The system is labeled HP Spare 511858-001. The system required a reflow on the AMD IGP Radeon 0912 216-067402A and AMD IGP 21857EBLA12FG chipsets. The RAM sticks also tested damaged. These damaged parts kept the system from booting post reflow rework properly and will need to be removed, replaced, or exchanged to achieve a properly booting system.

No power adapter was found within the box with this system.

You also need to update the video drivers from Nvidia.com, ATI.com, and the BIOS from HP if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://www.doubleclickittofixit.com/helpful-hints/

Pictures of the repair can be viewed at http://www.doubleclickittofixit.com/img if any are to be viewed.

Your system was shipped without a prepaid Fedex label or account for return shipping. In light of our facility shipping your HP G60-445DX in good faith and to help you meet a customer deadline without payment, you have one option to make payment and have your system shipped back. Payment can be made by COD when the Fedex truck delivers your package. The service requested was a reflow in the amount of $100 per system which totals six systems plus shipping which is estimated at $29.75 by Fedex with an additional $15.00 for Fedex to pickup your package and handle it from our office. When you pay by COD, your shipping will be included in the amount plus a COD handling fee determined by Fedex based on the payment choice they accept from you. These fees range from $5 to $25, and are solely determined by Fedex and Fedex alone. I have no decision in how they request payment from you. There is no way to halt this shipment on our end since by the time you receive this email our facility has already packaged, delivered, and Fedex is transporting your equipment.

You have 30 days to make this payment from the time the package is delivered the first time.

Scott Van Fleet HP System Reflow Repairs on multiple serial numbers

James Howell
DoubleClickItToFixIt.com
954 Sagamore Drive
Tunnel Hill, GA 30755
706-307-9689

http://www.doubleclickittofixit.com

Scott,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

HP DV4000 with the serialization of Unknown
HP DV9000 with the serialization of Unknown
HP DV9000 with the serialization of Unknown
HP DV9815 with the serialization of Unknown
HP DV9207US with the serialization of Unknown
HP DV9220US with the serialization of Unknown

As agreed your motherboards are billed at $60.00 per motherboard.

Now, with the HP DV4000 with the serialization Unknown has been repaired and is ready for return. The HP SPS spare parts number is labeled 511858-001. The system required a reflow on the AMD Radeon IGP 0836 chipset.

Now, with the HP DV9000 with the serialization Unknown has been repaired and is ready for return. The HP SPS spare parts number is labeled 447983-001. The system required a reflow on the Nvidia GeForce G86-770-A2, Intel SLA5Q, and the Intel SLA5D chipset.

Now, with the HP DV9000 with the serialization Unknown has been repaired and is ready for return. The HP SPS spare parts number is labeled 444002-001. The system required a reflow on both the Nvidia GeForce GO6150 (NF-G6150-N-A2) and the Nvidia NF-430-N-A3 chipset.

Now, with the HP DV9815 with the serialization Unknown has been repaired and is ready for return. The HP SPS spare parts number is labeled 447983-001. The system required a reflow on the Nvidia GeForce MCP87M-A2 chipset.

Now, with the HP DV9207US with the serialization Unknown has been repaired and is ready for return. The HP SPS spare parts number is labeled 434659-001. The system required a reflow on the Nvidia GeForce GF-GO7600-H-N-B1, Intel SL8YB, and the SL8Z4 chipset.

Now, with the HP DV9220US with the serialization Unknown has been repaired and is ready for return. The HP SPS spare parts number is labeled 434659-001. The system required a reflow on the Nvidia GeForce GF-GO7600-H-N-B1, Intel SL8YB, and the SL8Z4 chipset.

Please keep in mind you need to reapply thermal compound such as Artic Silver 5. You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://www.doubleclickittofixit.com/tips.html

Pictures of the repair can be viewed at http://www.doubleclickittofixit.com/img