Basham Johnson Dell D820 System Repair on 8VRRY2J

James Howell
DoubleClickItToFixIt.com
7472 Nashville Street
Ringgold, GA 30736
706-307-9689

http://www.doubleclickittofixit.com

Basham,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

Dell D820 with the serialization of 8VRRY2J

Now, with the Dell D820 with the serialization of 8VRRY2J has been evaluated, repaired, and is ready for return. The system is labeled CN-0FF096-48643 and 31JM6MB0014. The system required a reflow on the Intel SL8YB and Intel SL8Z2 chipsets.

No power adapter was found within the box. The laptop alone was received.

A hard drive was found within your system, but in this case, you will need to follow the directions below to finalize a successful repair.

You also need to update the video drivers from Intel.com, ATI.com, or Nvidia.com and the BIOS from HP or Dell if one is to be applied once the system is repaired. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://www.doubleclickittofixit.com/category/helpful-hints/

Pictures of the repair can be viewed at http://www.doubleclickittofixit.com/img

Your system was shipped without a prepaid Fedex label or account for return shipping. The system will be shipped back using Fedex COD.

Below is a video detailing the reflow step by step:

Zoheb Gilani of PCEMT247.com HP System Repairs on Multiple Systems

James Howell
DoubleClickItToFixIt.com
7472 Nashville Street
Ringgold, GA 30736
706-307-9689

http://www.doubleclickittofixit.com

Zoheb of PCEMT247.com,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

HP G60-445DX with the serialization of 2CE9243DCL
HP DV6449US with the serialization of CNF7253KG1
HP DV9500 with the serialization of CNF72969K4
HP DV9035NR with the serialization of CNF6453QDW
HP DV6000 with the serialization of CNF6412ZYN
HP DV4-1225DX with the serialization of CND90310JY

Now, with the HP G60-445DX with the serialization of 2CE9243DCL has been repaired and is ready for return. The system is labeled HP Spare 498460-001. The system required a reflow on the Nvidia GeForce MCP77MV-A2 chipset.

No power adapter was found within the box with this system.

Now, with the HP DV6449US with the serialization of CNF7253KG1 has been repaired and is ready for return. The system is labeled HP Spare 443775-001. The system required a reflow on the Nvidia GeForce GO6150 (NF-G6150-N-A2) and Nvidia NF-430-N-A3 chipsets. The DVD-RAM drive and memory also tested damaged. These damaged parts kept the system from booting post reflow rework properly and will need to be removed, replaced, or exchanged to achieve a properly booting system.

No power adapter was found within the box with this system.

Now, with the HP DV9500 with the serialization of CNF72969K4 has been repaired and is ready for return. The system is labeled HP Spare 447983-001. The system required a reflow on the Nvidia GeForce G86-730-A2, Intel SL8YB, and Intel SL8Z4 chipsets. The LCD, hinge, and bezel also appeared and tested damaged. These damaged parts kept the system from booting post reflow rework properly and will need to be removed, replaced, or exchanged to achieve a properly booting system.

No power adapter was found within the box with this system.

Now, with the HP DV9035NR with the serialization of CNF6453QDW has been repaired and is ready for return. The system is labeled HP Spare 434659-001. The system required a reflow on Nvidia GeForce G86-730-A2, Intel SL8YB, and Intel SL8Z4 chipsets. The processor, RAM sticks, and power button ribbon also appeared and tested damaged. These damaged parts kept the system from booting post reflow rework properly and will need to be removed, replaced, or exchanged to achieve a properly booting system.

No power adapter was found within the box with this system.

Now, with the HP DV6000 with the serialization of CNF6412ZYN has been repaired and is ready for return. The system is labeled HP Spare 436449-001. The system required a reflow on the Nvidia GeForce GO6150 (NF-G6150-N-A2) and Nvidia NF-430-N-A3 chipsets. The media button bar and ribbon, keyboard, operating system, and CPU fan also appeared and tested damaged. These damaged parts kept the system from booting post reflow rework properly and will need to be removed, replaced, or exchanged to achieve a properly booting system.

No power adapter was found within the box with this system.

Now, with the HP DV4-1225DX with the serialization of CND90310JY has been repaired and is ready for return. The system is labeled HP Spare 511858-001. The system required a reflow on the AMD IGP Radeon 0912 216-067402A and AMD IGP 21857EBLA12FG chipsets. The RAM sticks also tested damaged. These damaged parts kept the system from booting post reflow rework properly and will need to be removed, replaced, or exchanged to achieve a properly booting system.

No power adapter was found within the box with this system.

You also need to update the video drivers from Nvidia.com, ATI.com, and the BIOS from HP if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://www.doubleclickittofixit.com/helpful-hints/

Pictures of the repair can be viewed at http://www.doubleclickittofixit.com/img if any are to be viewed.

Your system was shipped without a prepaid Fedex label or account for return shipping. In light of our facility shipping your HP G60-445DX in good faith and to help you meet a customer deadline without payment, you have one option to make payment and have your system shipped back. Payment can be made by COD when the Fedex truck delivers your package. The service requested was a reflow in the amount of $100 per system which totals six systems plus shipping which is estimated at $29.75 by Fedex with an additional $15.00 for Fedex to pickup your package and handle it from our office. When you pay by COD, your shipping will be included in the amount plus a COD handling fee determined by Fedex based on the payment choice they accept from you. These fees range from $5 to $25, and are solely determined by Fedex and Fedex alone. I have no decision in how they request payment from you. There is no way to halt this shipment on our end since by the time you receive this email our facility has already packaged, delivered, and Fedex is transporting your equipment.

You have 30 days to make this payment from the time the package is delivered the first time.