Ryan Hardee DV4-1220US System Reflow Repair on CND9042Z86

James Howell
DoubleClickItToFixIt.com
7472 Nashville Street
Ringgold, GA 30736
706-307-9689

http://www.doubleclickittofixit.com

Ryan,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

HP DV4-1220US with the serialization of CND9042Z86

As agreed your system is billed at $125.00 per system.

Now, with the HP DV4-1220US with the serialization of CND9042Z86 has been reflowed. The system board was labeled HP SPS 511858-001. The system reflowed on both the AMD Radeon IGP 0840 chipset.

After the reflow of the chipset, we noticed your system was not working correctly. We ran our diagnostics software on the system and found it came back with the following error. Your processor was found to be failed and damaged. The processor was exchanged, and found the new processor caused the system to display a repaired system.

Please keep in mind you need to reapply thermal compound such as Artic Silver 5. You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://www.doubleclickittofixit.com/tips.html

Pictures of the repair can be viewed at http://www.doubleclickittofixit.com/img

The system repair can be found here along with the explanation of how we repair systems in our shop and what we do to process the repair. The HP DV4-1220US video displays our system, repair processes, and what settings we use with our IR system to reflow your system.

Basham Johnson Dell D820 System Repair on 8VRRY2J

James Howell
DoubleClickItToFixIt.com
7472 Nashville Street
Ringgold, GA 30736
706-307-9689

http://www.doubleclickittofixit.com

Basham,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

Dell D820 with the serialization of 8VRRY2J

Now, with the Dell D820 with the serialization of 8VRRY2J has been evaluated, repaired, and is ready for return. The system is labeled CN-0FF096-48643 and 31JM6MB0014. The system required a reflow on the Intel SL8YB and Intel SL8Z2 chipsets.

No power adapter was found within the box. The laptop alone was received.

A hard drive was found within your system, but in this case, you will need to follow the directions below to finalize a successful repair.

You also need to update the video drivers from Intel.com, ATI.com, or Nvidia.com and the BIOS from HP or Dell if one is to be applied once the system is repaired. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://www.doubleclickittofixit.com/category/helpful-hints/

Pictures of the repair can be viewed at http://www.doubleclickittofixit.com/img

Your system was shipped without a prepaid Fedex label or account for return shipping. The system will be shipped back using Fedex COD.

Below is a video detailing the reflow step by step: