For anyone following the articles I have written concerning my competitor, I use that term very loosely – competitor, one might see a pattern emerging concerning how he critiques a situation.

So today I received an email from a client of mine detailing how they received a link to an article about me posted by an anonymous user, I think in my mind the public can see a pattern here, speaking and critiquing my business and me personally.  In all fairness because I am a straightforward and fair guy I will post the article for everyone to see since he wants to get his word out.

Now I started reading this article and my mouth started to water with sheer excitement.  Ah, the words I read danced in my eyes like spinning ballerinas.

“James Howell of Doubleclickittofixit is a criminal, a thief and a genuine piece of garbage, and I am going to tell you why…”

Then my mind shifted gears because I receive a lot of emails from people about Precision Division, Robert Mannarino, ibuiltonline, precisiondivisionfla, geeksarenotcool, and other usernames used by him online.  So in all fairness, I want to share some of those emails here.

Two days ago, I received an email from a person asking me this:

Just as few moments after posting this article the client then writes me to say that Precision Division reviewed him on Ripoffreports.com posting this:

I read this email before the post then I remembered back to his post concerning me.

“James used inferior equipment. He is unskilled. He is unintelligent. He can’t actually fix anything. He just heats motherboards and crosses his fingers. He has no working knowledge of digital electronics. He has had no formal training in motherboard repair. Do yourself a favor – steer clear of Doubleclickittofixit.com”

Well, let us say here for the record.  I use what I can to get the job complete.  If that happens to be a Dremel running at 35,000 RPMs to separate a wireless card from the DV9000 previously serviced by Precision Division and Robert Mannarino then my inferior equipment did just that, separated it, replaced it, and fixed it.

Then I think in this whole time of tolerating Robert Mannarino and his Precision Division – Advanced Computer Repair this email I received yesterday has to be tantamount to an early Christmas present.

All jokes aside I felt a flutter in my chest when I read this.  Not the flutter when you feel like you may fall on your face, but more the flutter when you find your true love and go in for a kiss.  I started to get the sweats and was excited and genuinely wanted to know more.  I mean do we not all want to know more?  Someone can just post anything, but that does not make it true.  Truth comes through evidence and discernment correct?  Well, just so I do not suspense you to death, the email is correct.  Everything is true in it.  Actually, not only has Robert Mannarino been evicted for not paying his bills and lost everything in his shop which includes, for the readers, his stuff and your laptops, TVs, and game systems, he also filed bankruptcy while trying to use a federal law to save all of himself.  Then I remembered something very telling about his article concerning me.

“He has absolutely no ethics whatsoever, and you will see why later. Keep reading this is only the beginning.”

Well, being college educated, holding a number of fairly decent jobs, and having to deal with a number of personal issues in life just like everyone else I remember my sociology professor from Dalton State College whom informed us in lecture hall one day that:

“We do not see things as they are, but moreover how we are.”

I have to say I think in the case of Robert Mannarino this seems, in my opinion, to be very true.  So let us take a peak at what we see.

30 docket entries displayed of 30, 07/28/2011 to 06/23/2011

Reset Original Sort	Link To	Activity Code	Docket Date	P/D	Docket Entry	Ver
1		SUGG	07/28/2011	DEFENDANT	SUGGESTION OF BANKRUPTCY AS TO: CHRISTINA MARIE SUZADAIL	F
2		POSS	07/27/2011	CLERK	WRIT OF POSSESSION RETD UNEXECUTED	F
3		COPI	07/22/2011	CLERK	COPY WRIT OF POSSESSION	F
4		POSS	07/22/2011	CLERK	WRIT OF POSSESSION ISSUED TO SHERIFF	N
5		MOTN	07/21/2011	PLAINTIFF	MOTION FOR DEFAULT FINAL JUDGMENT/TENANT REMOVAL	F
6		POSR	07/21/2011	PLAINTIFF	WRIT OF POSSESSION RECEIVED W/CHECK	N
7		POSS	07/19/2011	CLERK	WRIT OF POSSESSION RETD EXECUTED	F
8		MOET	07/14/2011	DEFENDANT	MOTION FOR EXTENSION OF TIME	F
9		REOP	07/14/2011	DEFENDANT	REOPEN CASE/OTHER	N
10		COPI	07/13/2011	CLERK	COPY WRIT OF POSSESSION	F
11		POSS	07/13/2011	CLERK	WRIT OF POSSESSION ISSUED TO SHERIFF	N
12		ORDR	07/12/2011	PLAINTIFF	ORDER FOR TENANT REMOVAL OR17301PG0404-001	F
13		FJCP	07/12/2011	PLAINTIFF	FINAL JUDGMENT – COUNT 1 POSSESSION AND	F
14		DEJD	07/12/2011	PLAINTIFF	DEFAULT JUDGMENT	N
15		DEFA	07/06/2011	CLERK	CHRISTINA SUZADAIL	F
16		DEFA	07/06/2011	CLERK	DEFAULT ENTERED EVICTION ROBERT MANNARINO /	F
17		POSR	07/05/2011	PLAINTIFF	WRIT OF POSSESSION RECEIVED W/CHECK	N
18		MOTN	07/05/2011	PLAINTIFF	MOTION FOR DEFAULT FINAL JUDGMENT	F
19		MODE	07/05/2011	PLAINTIFF	MOTION FOR DEFAULT	F
20		VCAR	07/05/2011	PLAINTIFF	VERIFIC. OF CLAIM AND NON-MILITARY SERV	F
21		FILE	07/05/2011	PLAINTIFF	NOTICE OF FILING VERIFICATION	F
22		POST	06/27/2011	CLERK	SUMMONS RETD SERVED/POSTED CHRISTINA SUZADAIL 062411	F
23		POST	06/27/2011	CLERK	SUMMONS RETD SERVED/POSTED ROBERT MANNARINO 062411	F
24		CTML	06/23/2011	CLERK	CERTIFICATE OF MAILING	F
25		02SF	06/23/2011	PLAINTIFF	SUMMONS FEE PAID $20.00	N
26		02CO	06/23/2011	PLAINTIFF	COUNTY CIVIL FILING FEE PAID $185.00	N
27		SUPR	06/23/2011	CLERK	SUMMONS TO PROCESS SERVER APPLIED	N
28		CCST	06/23/2011	PLAINTIFF	CIVIL COVER SHEET	F
29		CONE	06/23/2011	PLAINTIFF	COMPLAINT – I COUNT	F
30		SECT	06/23/2011	PLAINTIFF	THIS CASE ASSIGNED BY CLERK TO SECTION 042 BY 1999 – RANDOM CO	N

Interesting enough, as I read this I see certain parts that interest me, but the one I see plain as day is this: “He has absolutely no ethics whatsoever…”  The last time I was evicted the eviction was processed and delivered by Mother Nature by way of a tornado.  Now, I know what one might say if they are Robert Mannarino:

“…James gave him some sob story about a tornado (which is his excuse for everything)…”

And then yet another case from a company he did not pay his bills to at all, like a year plus long.

33 docket entries displayed of 33, 06/14/2011 to 10/29/2010

Reset Original Sort	Link To	Activity Code	Docket Date	P/D	Docket Entry	Ver
1		CCHR	06/14/2011	CLERK	C/C JUDGEMENT MADE/HANDED RECORDING OR17277PG0994-002	R
2		FINJ	06/02/2011	PLAINTIFF	FINAL JUDGMENT FOR ATTORNEYS FEES/ COSTS AND INTEREST	F
3		COPI	06/02/2011	DEFENDANT	COPY MOTION DISMISS PRE-JUDGMENT INTEREST ETC	F
4		NOTE	06/02/2011	PLAINTIFF	COURT WORKSHEET	F
5		CCOT	06/01/2011	CLERK	COPY CORRESPONDENCE FROM CLERK RE: REOPEN FEE DUE	F
6		MODS	05/27/2011	DEFENDANT	MOTION DISMISS /INTEREST/COST/FEES	F
7		REOP	05/27/2011	DEFENDANT	REOPEN CASE/OTHER	N
8		MOTN	05/20/2011	PLAINTIFF	MOTION PRE JUDGMENT INTEREST/COST/FEES	F
9		AFFD	05/20/2011	PLAINTIFF	AFFIDAVIT AS TO PREJUDGMENT INTEREST	F
10		NOTH	05/20/2011	PLAINTIFF	NOTICE OF HEARING 052711 1:30 J/HESSIGER	F
11		CCHR	05/13/2011	CLERK	C/C JUDGEMENT MADE/HANDED RECORDING OR17249PG1870-003	R
12		CCOT	05/10/2011	CLERK	COPY CORRESPONDENCE FROM CLERK RE: NEED ADDITIONAL FEES	F
13		FINJ	04/28/2011	PLAINTIFF	FINAL JUDGMENT $624. PRIN OR17236PG2184-003	F
14		JDMT	04/28/2011	PLAINTIFF	JUDGMENT	F
15		NOTE	04/28/2011	PLAINTIFF	COURT WORKSHEET	F
16		EXIB	04/28/2011	PLAINTIFF	EXHIBIT (S)	F
17		AMED	04/28/2011	PLAINTIFF	AMENDED COMPLIANCE WITH PRE-TRIAL CONFERENCE ORDER	F
18		TEXT	03/10/2011	CLERK	4/26/2011 1:30 PM 044 – HESSINGER,KATHLEEN T	F
19		PTCO	03/10/2011	CLERK	PRE-TRIAL CONFERENCE ORDER-NOTICE OF TRIAL	F
20		NJTR	03/10/2011	CLERK	NON JURY TRIAL	N
21		SECT	03/11/2011	PLAINTIFF	CASE ASSIGNED SECTION 044 FROM SECTION SPC ICD	N
22		NRNS	12/06/2010	CLERK	NOTICE RETURNED NOT SERVED ROBERT JOSEPH JR MANNARINO	F
23		FAXC	12/02/2010	PLAINTIFF	FAX COPY OF CORRESPONDENCE: CONTINUE PENDING SERVICE	F
24		TEXT	12/02/2010	CLERK	3/10/2011 @ 8:30 AM SPC MLD 120610 J/HESSINGER	F
25		NPTR	12/02/2010	CLERK	NOTICE OF CONTINUED PRETRIAL RE: RESET PTC	N
26		MODS	12/02/2010	DEFENDANT	MOTION DISMISS	F
27		NOSD	11/02/2010	CLERK	NOTICE/STMT OF CLAIM-DEFT/PROCESS SERVER/LAZO AGENCY (SPB)	N
28		NOPA	11/02/2010	CLERK	NOTICE TO PLTF/PLTF ATTY	N
29		PTST	11/02/2010	CLERK	PRE-TRIAL HRG SET: 120210 10:30A HON KATHLEEN T HESSINGER	F
30		02SF	11/01/2010	PLAINTIFF	SUMMONS FEE PAID $10.00	N
31		02SC	11/01/2010	PLAINTIFF	SMALL CLAIMS FILING FEE PAID $175.00	N
32		STMT	10/29/2010	PLAINTIFF	STATEMENT OF CLAIM	F
33		SECT	10/29/2010	PLAINTIFF	THIS CASE ASSIGNED BY CLERK TO SECTION SPC BY 4943 – RANDOM SC	N

But let us for one moment ponder about ethics and morality.  Ethically do we pay our bills because it is right and just, but morally how do we act to our fellow people?  Do we follow the idea that morally we should respect others as people?  Well, let’s see what Robert Mannarino has to say regarding that question:

Rob Mannarino commented on FOX News & Commentary: Todd Starnes.

This is absolutely unacceptable. Homosexuals cannot continue to terrorize those who don’t approve into silence. Steven Goldstein is trying to bully her into quitting. Let me tell you something. I am not some anonymous coward. I have an opinion, and I’m entitled to it. Last I checked, in America – freedom of speech is a right, not a slogan. I oppose homosexuality. I happen to consider it to be a cult a perversion. This is just the latest in a string of nauseating articles. Two lesbians in California are now drugging their 11 year old child to delay the onset of puberty – so that he can turn into a “she” if he wants to. If that isn’t child abuse, I don’t know what is. But the police won’t arrest them, because that would be “intolerant. Are you kidding me? So homosexuals are above the law? Homosexuals are allowed to abuse children like that – and we’re not allowed to say anything? Screw them! Society has about had it with the gay agenda – and it’s starting to show. It’s not enough for them to be gay anymore. They want to silence objectors, drug children, and re-write history – all while hiding behind some, ironically – very stereotypical rhetoric.

And it’s sickening how the gay community attempts to exploit the tragic phenomenon of teen suicides to pursue their agenda. Do the research – that lesbian couple who is drugging that defenseless 11 year old said that if they didn’t do it, then he might kill himself. What is wrong with society? Are you all that gullible? Children commit suicide because they weren’t taught from when they were babies how to overcome obstacles in life. So instead of overcoming their obstacles, they succumb to them – via suicide.

Gays also target children going through the turmoil of puberty: “Hey kids! Going through puberty? Having trouble focusing? Don’t fit in? You may be gay”! Gays are attempting to exploit children during a fuzzy time in their lives, when hormones are pumping and their bodies are developing. No one thinks clearly during puberty! That doesn’t make it ok for homosexuals to indoctrinate children during puberty. 

America: Grow a pair and stand up for what’s right. Too many cowards in public office who are afraid to stand up to low lives like Steven Goldstein. Opposition is NOT synonymous with “hatred”.

Of course, this well thought out and articulate statement will likely be followed by a string of ignorant, hateful comments by homosexuals and their supporters. But let me tell you – you don’t scare me. I’m entitled to my opinion, this is it, if you don’t like it, go to Hell. To the rest of you, have a nice night.

Well, short and sweet I think my responder was right.  It appears that our opinionated Mr. Robert Mannarino of Precision Division – Advanced Computer Repair said all that needs to be said on the subject.  But Robert Mannarino and I do share one common idea, his idea on opinions as a generalized statement and my opinion of him as a generalized statement:

“I’m entitled to my opinion, this is it, if you don’t like it, go to Hell.”

Well, Mr. Mannarino no one can say it better than you so I give you all the glory when I use your quote above.

Oh, and by the way, the picture up top is of him from his Facebook.  Now, in my opinion, I cannot tell if that is a guys foot or a chick’s foot, but no need to worry about that now because I have a letter I received from a client whom BCC me on an email to Robert Mannarino of Precision Division reviewing his paperwork and I feel it seriously sums the entire feelings of all the emails I receive into one concise piece of work.  So this is not my own but I will share it:

Mr. Robert Mannarino,

A couple of months ago my shop received an email solicitation from your business, telling us of your ability to repair motherboards for laptops at the component level. As I am considered to be the laptop specialist in my shop, the email was forwarded to me to peruse. Due to various reasons I was delayed on checking into the email but as we have, indeed, seen quite a few laptops that have the problems mentioned on your site <such as the DV6000 and 9000 series by HP>, it was worth looking into later. With many of these laptops we have been unable to offer a better solution than to send in the machine to HP for motherboard replacement, since they will warranty the repair in many cases, and we cannot. Our ‘fix’ has generally been to replace the motherboard and doing so has become prohibitively expensive without access to piles of spares.

Not being one to simply accept a ’miraculous cure’, which many such solicitations promise, I resolved to look into your company and the claims made of your abilities to fix what to us heretofore had been impossible to repair <lacking the proper equipment to perform such repairs>. I was at first hopeful upon viewing your site, and the multiple things presented there. The site itself seemed fairly-well put together and informative, and indicated you knew of the specific problems that plague certain models of laptops. I then opened another portal and searched for reviews of your business and commentary on the repairs performed there. It took a bit of searching but I finally found several comments and reviews. As I went through them, I became a little wary. The reviews I did find were not good.

Having been in the computer business for 10 years, I am well aware that there are times when the business may receive criticism that is unwarranted and unfounded. Sometimes customers expect miracles to be performed, the dead raised, and Rainbow Bright Ponies for all. Sometimes even the best efforts don’t fix the issue, or unexpected problems are encountered. Most of the time, however, things work out well, and if you do a good job, or screw things up but make the customer whole, everyone gets a handshake and nothing gets said. At worst, the customer tells his friends there was an issue, but it was handled. Serious complaints and bad reviews normally only make it out into the public realm when someone has Really screwed the pooch, whether it be the Business, or the Customer, who is at fault. Most complaints, however, can be racked up to misunderstandings. So I took the complaints with a grain of salt, giving your business the benefit of the doubt.

That was until I ran across a business called Doubleclickittofixit. And read through some of the information he had posted, and responses/emails from your business.

After reading what was posted there, I was a bit alarmed. I researched what had been posted on that website and found that, indeed, it appeared to be true. An incredible example was the Service Contract your ‘customers’ are required to sign before you will ‘repair’ anything. I could write pages of commentary on this alone, but I will confine myself to just this: I have never had the opportunity before to read any document which so thoroughly grinds the 1^ST Amendment to the Constitution of the United States of America into paste. Being bound and gagged would be a fair comparison.

I found myself to be thoroughly appalled by such a contract. How anyone would let themselves be stripped of all rights to say anything negative, especially if it was legitimate, with even the slightest hint of disagreement being sufficient to warrant being taken to court, is beyond me.

I continued reading about the purported documentation attributed to your company, mainly out of fascination; kind of like when you can’t look away from a train wreck in progress. Three more examples of incredibly distasteful commentary leaped out at me: describing the person who owns doubleclickittofixit as “looks like one of those slow kids behind the counter at McDonalds”, a reply on a forum page calling him a ‘lying lowlife’, and last, but not least, the commentary posted concerning a negative review of your company by one of your customers. In that rebuttal you posted, publicly, that he had ‘serious psychological problems and was of poor character and dishonest”.

That one really did it. I’ve had customers in my shop that we, as techs, felt could be replaced with a radish and no one would notice. But we NEVER publically derided them. Our customers are our lifeline; without them we would not have a business. We may discuss privately the completely moronic idiocy some of our customers have presented, but NEVER has our company publicly denounced and insulted anyone that came to our shop, and most certainly we would never identify them by name. Complaints we have received were acted upon immediately and courteously; we never dug down for base insults or attempted to slander the person across the counter. That is the height of unprofessionalism.

I spent several hours looking through your website, other pages of reviews, and following links, just so I could honestly say that I gave your company a fair chance. Then I called up James. His number is clearly posted. I’m sure you know who he is, as you posted a good amount of text knocking him down. After a very pleasant conversation with him, something which cannot be done with Precision Division, <as expressly stated on your own webpage, email only! Another reason to not do business with you> I hung up the phone with a good impression of him, and an even lower impression of your company. James offered to show me his abilities, and agreed to fix multiple machines in our shop that would require new motherboards to bring them back to life, at a special cost of only 60$ per repair. I am preparing 4 machines for shipping at this time, and have another 9 that may need his attention. They will be sent to Doubleclickittofixit.

The major thrust of this letter I hope you have discerned. If not, I’ll give you some ideas: There is a ton of information in the public realm which indicates your company is very unprofessional; it insults its customers; attempts to squelch legitimate complaint by threat of heavy-handed legal action; is abusive and insulting towards people who disagree with it; is slanderous itself; and appears scared of its own shadow, as exemplified by its over-reliance on threats of legal action and prosecution of anyone and everyone for any reason it deems actionable..

You might want to put some effort into making your company a bit friendlier and less aggressive. My Boss took one look at a printed copy of your ‘service contract’ and made a comment about YOUR mental state that I won’t repeat. He then instructed me to delete whatever we got from you. *I* felt, however, that it might be worth the time to let you know how you lost a good source of business. Maybe it will change your attitude towards your potential and present customers for the better. By the way, you might want to note that Microsoft was started in Bill Gates’ garage – in reference to the comment you made about James’ place of business.

Cheers, mate.