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My desktop turns on, and I see no video?

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This section will try to answer the most often asked questions I get.

Follow the links below for an indepth answer to each question.

My desktop turns on. I see no video?

I run into this more and more these days. Generally, you have two issues. First being your video cable. You can check that simply by seeing if it is connected, and if so connecting it to another system.

If your monitor works fine, then your next issue is the video chipset. More and more I find the newer HP, Dell, and Acer desktop systems use the same Nvidia chipsets as the laptop systems for the HP DV and TX series.

I also find that the add-on video cards, both ATI and Nvidia, have poor circulation fans if any at all, and the chipsets on those need to be reflowed also.

I also find the system may have a capacitor issue. It would display the same signs as a reflow.

To check, just take your cover off, and look at the capacitors. If they are bulging, leaking, or domed, you have a capacitor issue.

Systems that have this issue on a regular basis are Dell SX, GX, OptiPlex, and Dimension systems. I am seeing newer OptiPlex 740, which are AMD based systems, and OptiPlex 745, which are Intel based systems, with capacitor issues.

What if my need is not listed?

As an electronics technician, laptops and desktops are not the only items I work on. If you have a specific need that is not listed above, please feel free to email me at

Robert Peeples HP DV6423OM System Repair on CNF723042B

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James Howell
DoubleClickItToFixIt.com
7472 Nashville Street
Ringgold, GA 30736
706-307-9689
http://applelogicboardrepairservice.com

Robert,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

HP DV6423OM with the serialization of CNF723042B

Now, with the HP DV6423OM with the serialization of CNF723042B has been evaluated, repaired, and is ready for return. The system is labeled HP Spare 443775-001. The system required a reflow on the Nvidia GeForce GO6150 (NF-G6150-N-A2) and Nvidia NF-430-N-A3 chipsets.

No power adapter was found within the box. A note requesting a power supply was left within the box.

No hard drive was found within your system or box. In this case, you will need to follow the directions below to finalize a successful repair.

You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied once the system is repaired.. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/helpful-hints/

Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img

Your system was shipped without a prepaid Fedex label or account for return shipping. The system will be shipped back using Fedex COD. A check was cashed covering the repair charges.

Marc Eli HP DV6305US System Repair on CNF7190KT8

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James Howell
DoubleClickItToFixIt.com
7472 Nashville Street
Ringgold, GA 30736
706-307-9689
http://applelogicboardrepairservice.com

Marc,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

HP DV6305US with the serialization of CNF7190KT8

Now, with the HP DV6305US with the serialization of CNF7190KT8 has been evaluated, repaired, and is ready for return. The system is labeled HP Spare 443775-001. The system required a reflow on the Nvidia GeForce GO6150 (NF-G6150-N-A2) and Nvidia NF-430-N-A3 chipsets.

A power adapter was left with your system.

A hard drive was found within your system or box. You will not need to follow the directions below to finalize a successful repair.

You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied once the system is repaired.. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/helpful-hints/

Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img

Your system was shipped without a prepaid Fedex label or account for return shipping. Payment will be made upon pickup from the store location.

Joost Kamphuis HP TX1127EA System Repair on CNF7191YFZ

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James Howell
DoubleClickItToFixIt.com
7472 Nashville Street
Ringgold, GA 30736
706-307-9689
http://applelogicboardrepairservice.com

Joost,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

HP TX1127EA with the serialization of CNF7191YFZ

Now, with the HP TX1127EA with the serialization of CNF7191YFZ has been evaluated and is ready for further authorization. The system is labeled HP Spare 441097-001. The system required a reflow on the Nvidia GeForce GO6150 (NF-G6150-N-A2) and Nvidia NF-430-N-A3 chipsets.

This service did not fix your current system due to the copper shim being in place. The shim damaged the chipset which will need replaced.

A power adapter was found within the box.

Your system displayed a typical penny fix copper shimming repair. In your specific case this was performed with a one euro cent piece. The previous repair was performed with a copper shim. This copper shim was disposed of by us. Please read our link here for a better explanation of why copper shims are not used by our repair facility: http://applelogicboardrepairservice.com/update-this-is-why-you-do-not-use-copper-shims/

You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied once the system is repaired.. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/helpful-hints/

Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img

UPDATE: ANOTHER eBAY SELLER WITH A COPPER SHIM REPAIR FAILURE!!!!!

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I have stated time and time again to my users why I do not use copper shims. This is a prime, grade A example of what can, will, and does happen with copper shims.

This laptop came in from an owner whom brought their laptop to me from Dalton, Georgia. A copper shim was placed on his system from a laptop repair center from the United States that he used off of eBay. I am not naming names of the offending company, but I will post the pictures.

DO NOT USE COPPER SHIMS! As the pictures display, this copper shim damaged the system. In previous examples the system displayed a damaged and cracked chipset. This system displayed a overloaded capacitor issue. This happens when the power coming in the system is modified due to the chipset not failing due to the copper shim. In short, the copper shim does not let the chipset overhead or fail then the power just amps up and causes a system failure.

This failure occured within the MosFET area labeled AO4407 and a three capacitor cluster. This failure is unrepairable due to the planing within the layers in the motherboard.

If you need your laptop fixed, check this link: http://applelogicboardrepairservice.com/pricing/laptop-bga-reflow/

Cornelio in Dalton, GA HP DV6629WM System Repair on CNF747218LBDV6629WM

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James Howell
DoubleClickItToFixIt.com
7472 Nashville Street
Ringgold, GA 30736
706-307-9689
http://applelogicboardrepairservice.com

Cornelio,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

HP DV6629WM with the serialization of CNF747218LB

Now, with the HP DV6500 with the serialization of CNF747218LB has been reflowed and is ready for return. The system is labeled HP Spare 449903-001. The system required a reflow on the Nvidia GeForce MCP67M-A2 chipset.

A power adapter was found with this system.

You also need to update the video drivers from Nvidia.com, ATI.com, and the BIOS from HP if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/helpful-hints/

Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img if any are to be viewed.

Payment will be recovered at the time of delivery in person.

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We can fix your laptop, desktop, and other electronics today. We have been in Chattanooga for years, and if you are looking for a repair we can help you.

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