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My desktop turns on, and I see no video?

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This section will try to answer the most often asked questions I get.

Follow the links below for an indepth answer to each question.

My desktop turns on. I see no video?

I run into this more and more these days. Generally, you have two issues. First being your video cable. You can check that simply by seeing if it is connected, and if so connecting it to another system.

If your monitor works fine, then your next issue is the video chipset. More and more I find the newer HP, Dell, and Acer desktop systems use the same Nvidia chipsets as the laptop systems for the HP DV and TX series.

I also find that the add-on video cards, both ATI and Nvidia, have poor circulation fans if any at all, and the chipsets on those need to be reflowed also.

I also find the system may have a capacitor issue. It would display the same signs as a reflow.

To check, just take your cover off, and look at the capacitors. If they are bulging, leaking, or domed, you have a capacitor issue.

Systems that have this issue on a regular basis are Dell SX, GX, OptiPlex, and Dimension systems. I am seeing newer OptiPlex 740, which are AMD based systems, and OptiPlex 745, which are Intel based systems, with capacitor issues.

What if my need is not listed?

As an electronics technician, laptops and desktops are not the only items I work on. If you have a specific need that is not listed above, please feel free to email me at

My laptop will not charge my battery?

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This section will try to answer the most often asked questions I get.

My laptop will not charge my battery?

This question gets asked quite often. In an older system the battery may be weak, and the cells have died which would require a new battery.

If your system has a loose jack, this would also cause your battery to power poorly. Simply unplug your battery, and try powering it on on straight DC power. If your power cable does not require handling to power on, your battery is bad or an internal fuse.

If you have a bad 2.5mm jack, I sell wiring harnesses to convert your 2.5mm or 1.65mm jack to a wired 2.5mm that mounts to the case lowering the risk of any future DC jack breaks.

Some systems also have internal ceramic fuses that are 10A, 12A, and 15A that may blow. These fuses are soldered directly to the motherboard.

What if my need is not listed?

As an electronics technician, laptops and desktops are not the only items I work on. If you have a specific need that is not isted above, please feel free to email me at

Unspecified User Dell D630 System Repair on Unknown

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James Howell
DoubleClickItToFixIt.com
7472 Nashville Street
Ringgold, GA 30736
706-307-9689
http://applelogicboardrepairservice.com

(Unspecified User),

This email will serve as an update on the status and repair of your system sent in.

Currently I have listed the following machine sent in for repair by you:

Dell Latitude D630 with the serialization of Unknown

As agreed your motherboard is billed at $75.00.

Now, with the Dell Latitude D630 with the serialization Unknown has been repaired and is ready for return. The system required a reflow on the Nvidia GeForce G86-620-A2, Intel SLA5H, and Intel SLA5Q chipsets.

As requested, we reversed the “thermoelectric” fan modification performed by Precision Division. We rewired your fan, tested the unit, and checked for any obvious system faults finding none after our repair.

Please keep in mind you need to reapply thermal compound such as Artic Silver 5. You also need to update the video drivers from Nvidia.com and the BIOS from Dell if one is to be applied. If not, please update your driver from Nvidia.com with your correct operating system listed. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system if you are performing this as a third party repair.

If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/tips.html

Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img under Unspecified User so we may keep your identity confidential due to the nature of your repair.

Below is a video and in-depth explanation of your system repair performed by us:

Basham Johnson Dell D820 System Repair on 8VRRY2J

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James Howell
DoubleClickItToFixIt.com
7472 Nashville Street
Ringgold, GA 30736
706-307-9689
http://applelogicboardrepairservice.com

Basham,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

Dell D820 with the serialization of 8VRRY2J

Now, with the Dell D820 with the serialization of 8VRRY2J has been evaluated, repaired, and is ready for return. The system is labeled CN-0FF096-48643 and 31JM6MB0014. The system required a reflow on the Intel SL8YB and Intel SL8Z2 chipsets.

No power adapter was found within the box. The laptop alone was received.

A hard drive was found within your system, but in this case, you will need to follow the directions below to finalize a successful repair.

You also need to update the video drivers from Intel.com, ATI.com, or Nvidia.com and the BIOS from HP or Dell if one is to be applied once the system is repaired. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/category/helpful-hints/

Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img

Your system was shipped without a prepaid Fedex label or account for return shipping. The system will be shipped back using Fedex COD.

Below is a video detailing the reflow step by step:

I now offer BIOS password removal for Dell, Acer, Compaq, Toshiba, HP, and more systems!

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I now offer password services for all Dell series laptops with D35B, 595B, A95B, and 2A7B password hashes. These are hard drive password locks and BIOS password locks.

These laptops include the following but is not limited:

Inspiron: 500M, 510M, 600M, 8000, 8100, 8200, 8500, 8600

Latitude: CP, CPI, CPT, CPX CS, L, LS, L400, C600, C610, C620, C630, C640, D400, D410, D500, D505, D510, D531N, D600, D610, D620, D630, D630N, D631, D631N, D800, D810, D820, D830N, E6500, E6400, E5500, E5400, E4300, E4200, E5500a, E5400a, and E6400 ATG

Precision: M20, M60, M70, M90, M6300

XPS: M1710

Dell Precision: M40 M50

Dell OptiPlex: SX260, SX270

Vendor Hash Encoding Example of Hash Code/Serial Scripts
Compaq 5 decimal digits 12345 pwgen-5dec.py
Windows binary
Dell serial number 1234567-595B
1234567-D35B
1234567-2A7B		 Windows binary&source
Fujitsu-Siemens 5 decimal digits 12345 pwgen-5dec.py
Windows binary
Fujitsu-Siemens 8 hexadecimal digits DEADBEEF pwgen-fsi-hex.py
Windows binary
Fujitsu-Siemens 5×4 hexadecimal digits AAAA-BBBB-CCCC-DEAD-BEEF pwgen-fsi-hex.py
Windows binary
Fujitsu-Siemens 5×4 decimal digits 1234-4321-1234-4321-1234 pwgen-fsi-5x4dec.py
Windows binary
Hewlett-Packard 5 decimal digits 12345 pwgen-5dec.py
Windows binary
Hewlett-Packard/Compaq Netbooks 10 characters CNU1234ABC pwgen-hpmini.py
Windows binary
Insyde H20 (generic) 8 decimal digits 03133610 pwgen-insyde.py
Windows binary
Phoenix (generic) 5 decimal digits 12345 pwgen-5dec.py
Windows binary
Sony 7 digit serial number 1234567 pwgen-sony-serial.py
Windows binary
Samsung 12 hexadecimal digits 07088120410C0000 pwgen-samsung.py
Windows binary

Renaldo in Dalton, GA Dell Optiplex GX240 System Repair on Unknown

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This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

Dell Optiplex GX240 with the serialization of Unknown

As agreed your system is billed at $50.00 per system.

Now, with the Dell Optiplex GX240 with the serialization of Unknown has been repaired and is ready for return.

The system required an Operating System reinstall of Windows XP Professional Edition. The operating system was validated.

As a user, you requested a system optimization which included a reinstall of Microsoft Essentials. Antivirus was updated and patched. Your system was also updated with AutoPatcher XP SP3 which was updated on September 2010.

If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/tips.html

We can help you fix your computer!

We can fix your laptop, desktop, and other electronics today. We have been in Chattanooga for years, and if you are looking for a repair we can help you.

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Chattanooga, TN 37411
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(706) 307-9689
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