954 Sagamore Drive
Tunnel Hill, GA 30755
This email will serve as an update on the status and repair of your systems sent in.
Currently I have listed the following machines sent in for repair by you:
HP DV8000 with the serialization of CND6290VYR
As agreed your system is billed at $125.00 per system.
Now, with the HP DV8327us with the serialization CND6290VYR has been reflowed. The system reflowed on both the Nvidia GeForce GO7600 (NF-G07600-N-A2) and the Nvidia NF-430-N-A3 chipset.
Your system was then tested afterwards displaying the same scrambled video issue as first seen when turned on after unboxing.
Your system was then tested on an external display. The video then displayed correct video, but displayed a software error.
Currently, you will require a LCD screen to have your system completely repaired.
Please keep in mind you need to reapply thermal compound such as Artic Silver 5. You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.
If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/tips.html
Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img