James Howell
DoubleClickItToFixIt.com
954 Sagamore Drive
Tunnel Hill, GA 30755
706-307-9689
http://applelogicboardrepairservice.com

Scott,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the flowing machines sent in for repair by you:

Compaq NX9010 with the serialization of USD35100HV

As agreed your system is billed at $125.00 per system.

Now, with the Compaq NX9010 with the serialization USD35100HV has been repaired and is ready for return. The system required a reflow on both the Intel chipsets.

Your system still displayed issues typical of a reflow repair.

The system then had the processor changed. The system smelt electrically hot, and the processor was damaged.

Please keep in mind you also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/tips.html

Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img

Payment has been received for the system for the reflow service in the amount of $75.00. Currently, your system requires a payment for the diagnostics and shipping. I am sending the system back by FedEx requesting a COD payment.

Your diagnostics are billed at $50.00, and shipping is billed at the FedEx rate which will be determined at shipping and taken by COD at the time of delivery.

If you want the processor exchanged, please let me know before I ship it out.