954 Sagamore Drive
Tunnel Hill, GA 30755
This email will serve as an update on the status and repair of your systems sent in.
Currently I have listed the following machines sent in for repair by you:
Gateway MX6435 with the serialization of T006A31006605
As agreed your repair is billed at $50.00 for the system software.
Now, with the Gateway MX6435 with the serialization of T006A31006605 has been repaired and is ready for return.
Your system displayed a damaged installation of Microsoft Media Center Edition 2005.
Upon further work, your system was found to have a damaged hard drive. The hard drive is labeled Hitachi HGS-SRB16J9AT0 with a model number HTS54161J9AT00. This hard drive is a 160GB 5400RPM IDE 2.5 inch component. The serial number is SJGAVW8D. The part number is 0A50682. The SPS number is 2MA3HDA004.
The above mention drive was replaced with the following drive. The hard drive is labeled Toshiba HDD2188 with a model number MK8025GAS. This hard drive is a 80GB 5400RPM IDE 2.5 inch component. The serial number is 24NA4237S. The SPS number is 655-1113A.
Your system also required a reinstallation of Microsoft Windows XP Media Center 2005. All drivers were reloaded from Gateway. All updates were updated from AutoPatcher which was dated from 02/2010. The remainder of the drivers was updated from Microsoft Updates on 09/04/2010. Windows XP Service Pack 3 was installed you’re your system. Microsoft Essentials was installed and updated as of 09/04/2010. Malwarebyte’s AntiMalware was also installed and updated as of 09/04/2010.
Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img