7472 Nashville Street
Ringgold, GA 30736
This email will serve as an update on the status and repair of your systems sent in.
Currently I have listed the following machines sent in for repair by you:
Gateway W340UI with the serialization of Unknown
Now, with the Gateway W340UI with the serialization of Unknown has been repaired and is ready for return. The system required a reflow on the ATI Radeon Xpress 200M and ATI IXP 400-SB400 chipsets. The chipset for the ATI Radeon is labeled RS480M.
No power adapter was found within the box. Your paperwork also stated no adapter was shipped.
You also need to update the video drivers from ATI.com and the BIOS from Gateway if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.
If you need more help in explaining these areas to your end user, please visit http://applelogicboardrepairservice.com/helpful-hints/
Pictures of the repair can be viewed at http://applelogicboardrepairservice.com/img