Service Title: Dave Jackelen DV4-1100 System Component Level Repair on Unknown
Date of Service: 02/03/2012
Specific Service Type: mosFET Replacement
Service Ticket Number:
Laptop Model: DV4
Laptop Model Number: DV4-1100
Laptop Processor Type: Intel
Laptop Chipset Series: AMD Radeon
7472 Nashville Street
Ringgold, GA 30736
This email will serve as an update on the status and repair of your systems sent in.
Currently I have listed the following machines sent in for repair by you:
HP DV4-1100 with the serialization of Unknown
Now, with the HP DV4-1100 with the serialization of Unknown has been repaired and is ready for return. The system is labeled HP Spare 575575-001 and LA-4117P. The system required a reflow on the AMD Radeon 0827 Northbridge and Southbridge chipsets.
The system also had an issue with the charging circuit located on mosFET labeled PQ101. This chip is part of the charging and power circuit for this model HP. the chip is labeled P2003EVG manufactured by Niko Sem.
No power adapter was found within the box.
You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.
If you need more help in explaining these areas to your end user, please visit http://www.doubleclickittofixit.com/helpful-hints/
Pictures of the repair can be viewed at http://www.doubleclickittofixit.com/img
Below is the entire repair video for you to see the steps we took to repair your system: