James Howell

DoubleClickItToFixIt.com

954 Sagamore Drive

Tunnel Hill, GA 30755

706-307-9689

http://www.doubleclickittofixit.com

Greg,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

HP DV6427CL with the serialization of CNF7184BRV

As agreed your motherboards are billed at $125.00 per motherboard.

Now, with the HP DV6427CL with the serialization of CNF7184BRV has been repaired and is ready for return. The system is labeled HP Spare. The system required a reflow on the Nvidia NF-430-N-A3 and the NF-GO6150-N-A2 chipsets.

You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://www.doubleclickittofixit.com/tips.html

Pictures of the repair can be viewed at http://www.doubleclickittofixit.com/img