James Howell

DoubleClickItToFixIt.com

954 Sagamore Drive

Tunnel Hill, GA 30755

706-307-9689

http://www.doubleclickittofixit.com

Erik,

This email will serve as an update on the status and repair of your systems sent in.

Currently I have listed the following machines sent in for repair by you:

HP DV8000 with the serialization of Unknown

As agreed your motherboards are billed at $75.00 per motherboard.

Now, with the HP DV8000 with the serialization of Unknown has been repaired and is ready for return. The system required a reflow on the Nvidia GeForce GO92-700-A2, Intel SLA5U, and the Intel SLA5R chipsets.

Please keep in mind you need to reapply thermal compound such as Artic Silver 5. You also need to update the video drivers from Nvidia.com and the BIOS from HP if one is to be applied. Please advise your end user to purchase a cooling pad to help insure the removal of heat from the system.

If you need more help in explaining these areas to your end user, please visit http://www.doubleclickittofixit.com/tips.html

Pictures of the repair can be viewed at http://www.doubleclickittofixit.com/img

Payment has not been received on the motherboards. You will be billed by Fedex COD to recover the funds.